Keep it in its sealed pouch or an airtight container, away from light, heat, moisture, and strong odors (tea is a sponge for smells — don't let it live next to the spice rack). Stored well, most teas stay lively for many months.

Every order comes with a brewing card for your specific tea — water temperature, amount, and steep time. Scan the QR code on the card and our AR tea master will walk you through the brew, step by step, right at your table. When in doubt: slightly cooler water and a shorter steep, then adjust to taste.

It opens our tea garden — an AR experience where a virtual tea master appears on your table and guides you through brewing the exact tea in your hands. It runs in your phone's browser: nothing to download, no account needed, and it's free. Curious?
Take a look

Please do — that's what the tea house is for. Book a tasting on our Reservation page Reservation and we'll pour for you at 1453 W Taylor Street. Tea is best chosen by cup, not by description.

Yes — the tea house can be booked for private gatherings and tastings. Email sales@livingwaterteahouse.com with your date, group size, and what you have in mind, and we'll put something together.

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Orders of $50 or more ship free with standard shipping anywhere in the U.S. For other orders, rates are calculated at checkout based on your address. Full details on our Shipping & Returns page. Shipping & Returns

Because tea is a food product packed fresh to order, tea sales are final. But if anything about your tea concerns you, email support@livingwaterteahouse.com within 14 days of delivery with your name and order number — we'll get back to you within one business day. Teaware and other non-food items can be returned unused within 30 days — see our Shipping & Returns page. Shipping & Returns

Email support@livingwaterteahouse.com within 7 days of delivery with your order number and a photo, and we'll send a replacement right away, free of charge.

We love putting together tea gifts. Email sales@livingwaterteahouse.com with the occasion and your budget, and we'll suggest something thoughtful.

For wholesale or bulk inquiries, email sales@livingwaterteahouse.com and we'll take it from there.